Privacy Policy

Effective Date: June 1, 2026

1. Introduction

Crazy Nuts Valley ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.

2. Information We Collect

To process your orders and provide our services, we may collect the following personal information:

3. How We Use Your Information

We use the collected data for the following essential business purposes:

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share your necessary data with trusted third-party service providers who assist us in operating our business, specifically:

5. Direct Marketing

Only with your explicit consent, we may use your Contact Data (such as WhatsApp number or email) to send you promotional materials, exclusive offers, and updates about Crazy Nuts Valley. You have the right to opt-out of receiving such marketing communications at any time by contacting us or replying "UNSUBSCRIBE" to our messages.

6. Data Storage, Security and Retention

We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. For your convenience, our website may utilize your browser's local storage (LocalStorage) to temporarily save your delivery details on your own device. In compliance with the Hong Kong Inland Revenue Ordinance, we will retain order and transaction records for a minimum of seven (7) years. After this period, your personal identifiable information will be securely deleted or anonymized.

7. Automatic Data Collection & Legal Disclosure

When you browse our website, we may automatically receive your computer’s internet protocol (IP) address and browser information to help us optimize our site via analytics tools (e.g., Google Analytics) and protect against fraud (e.g., reCAPTCHA). Furthermore, we may disclose your personal information if we are required by law to do so (e.g., court orders or law enforcement requests).

8. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. Please review it frequently.

9. Your Rights

Under the Hong Kong Personal Data (Privacy) Ordinance (PDPO), you have the right to request access to and correction of your personal data held by us. If you wish to exercise these rights or request the deletion of your data, please contact us.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

私隱政策

生效日期：2026年6月1日

1. 引言

Crazy Nuts Valley（下稱「我們」或「本公司」）尊重閣下的私隱，並致力保護您的個人資料。本私隱政策旨在說明當閣下瀏覽我們的網站及進行購物時，我們如何收集、使用、披露及保護您的資料。

2. 我們收集的資料

為處理閣下的訂單及提供服務，我們可能會收集以下個人資料：

3. 我們如何使用您的資料

我們收集所得的資料將僅用於以下核心業務用途：

4. 資料分享與披露

我們絕不會向第三方出售、出租或交易閣下的個人資料。我們僅會向協助我們營運業務的必要第三方服務供應商提供履行訂單所需的資料，包括：

5. 直接促銷

只有在取得閣下明確同意的情況下，我們才會使用您的聯絡資料（如 WhatsApp 號碼或電郵），向您發送 Crazy Nuts Valley 的宣傳資訊、專屬優惠及最新動態。閣下有權隨時要求我們停止將您的資料用於直接促銷，只需聯絡我們或回覆「取消訂閱」即可。

6. 資料儲存、安全與保留期限

我們採取適當的安全措施，以防止閣下的個人資料意外遺失、遭未經授權使用或查閱。為提升購物體驗，我們的網站會使用閣下裝置的本地儲存（LocalStorage）暫存送貨資料。為符合香港《稅務條例》的規定，我們將保留訂單及交易紀錄至少七年。期限屆滿後，閣下的個人可識別資料將被安全刪除或進行匿名化處理。

7. 自動化數據收集與法律披露

當閣下瀏覽我們的網站時，我們可能會透過分析工具（如 Google Analytics）及防護系統（如 reCAPTCHA）自動接收閣下的互聯網協議 (IP) 地址及瀏覽器資訊，以助我們優化網站及防止詐騙。此外，如按法律規定或受執法機關要求，我們可能會披露閣下的個人資料。

8. 私隱政策的修訂

我們保留隨時修改本私隱政策的權利。任何更改或澄清將於網站發佈後立即生效，請閣下定期查閱。

9. 閣下的權利

根據香港《個人資料（私隱）條例》（PDPO），閣下有權查閱及更正我們所持有關於您的個人資料。如閣下希望行使上述權利，或要求刪除您的個人資料，請與我們聯絡。

10. 聯絡我們

如對本私隱政策有任何疑問，歡迎透過以下方式與我們聯絡：